Effective Date: September 8, 2023

Thank you for shopping with DimeHats. We want you to love your purchase, but if something isn’t right, we’re here to help.

• You may request a return within [7 days] of receiving your order.
   
• To be eligible, items must be:
   
  • Unworn, unused, and in the same condition as received.
     
  • In the original packaging with all tags attached.
     
• Certain items are non-returnable, including:
   
  • Personalized or custom-made products.
     
  • Clearance or final-sale items.
     
  • Gift cards.
     

• If you would like to exchange an item (e.g., for a different size or style), please contact us within [7 days] of delivery.
   
• Exchanges are subject to availability. If the requested item is not available, we may issue a refund instead.
   

• Once we receive and inspect your returned item, we’ll notify you of approval or rejection.
   
• Approved refunds will be processed to your original payment method within [5 business days].
   
• Shipping costs are non-refundable unless the return is due to our error (e.g., defective or incorrect item).
   

• Customers are responsible for return shipping costs unless the return is due to our mistake or a defective product.
   
• We recommend using a trackable shipping service to ensure your return is received.
   

• If you receive a damaged or defective product, please contact us immediately at [insert email/phone].
   
• We will arrange a replacement, exchange, or refund at no additional cost.
   

To request a return or exchange, please contact us at:

DimeHats LLC
Email: dimehats@dimehats.com

Include your order number, item details, and reason for return in your request.

We may update this Return & Refund Policy from time to time. Any changes will be posted here with an updated “Effective Date.”